Customer service has become a hot topic during the COVID-19 pandemic. Businesses have suffered due to the on and off lockdowns for...

Before even speaking or seeking anyone, know your goals and write them down Residential real estate can certainly bring out heated...

Facility managers and building owners must monitor the elements that impact occupant health to successfully achieve and maintain healthy...

Attract those people who share your vision and desire for a life full of abundance. When you think of owning a home, what do you picture?...

It is one thing for organizations to instill strong communication skills within their team of customer service reps and admin staff who...

Delivering a workshop to a room full of sales reps is an interesting experience. As an “outsider” coming into an organization to teach...

This past year, many people lost their jobs, changed careers and adapted to working from home. It has been a hard time for many home...

Realtors are judged on both a conscious and subconscious level, based on how they present themselves before prospects and clients....

Commercial real estate is an integral part of any major city. Over time as a city becomes built out, this can indirectly put pressure on...

The pandemic situation has impacted the way we work, and forced us to reflect upon what we want. For many, this has resulted in...

When it comes to cold calling, confidence is a must. It takes resilience, self-esteem and the ability to see the potential for future...

New work places offer a sense of community and an abundance of amenities not found at home As millennials grow older and start families,...

Persistence is the powerful driving force behind accomplishing what you want. The question is, how badly do you want it? Do you love your...

Do you know how to turn those cold calls into warm calls? How do you motivate your team to close more first appointments, build rapport...

Companies are finding co-working spaces offer a more flexible approach to going back to the office. It has certainly been a challenging...

How many times do you have to hear “no” before you get a “yes”? Knowing your numbers is critical when cold calling. Many sales reps give...

Picking up the phone and cold calling is a huge part of everyday business. Networking is part of this equation. Being a strong...

You will hear “No, we’re not interested.” You will be ignored. Your credibility will be questioned and tested. You will be judged...

So you got referred to Mr. Potential Prospect through a “contact of a contact.” You left him four voice messages in the last three weeks....

Is door knocking a thing of the past for Realtors now that business is done primarily online? The world has changed, and the way business...