Brief course overview and learning outcomes: Over the phone, professionals only have a few minutes to grab the attention of their audienc...

The biggest cue for understanding others is you. When making a huge purchase like a new home, not only is what people say important, but ...

When picking up the phone to make a cold call, are you hearing objections or excuses? Being on the phone all day, every day is not easy. ...

When you walk into a store, are you dealing with a sales rep who wants to make a quick sale, or someone who really cares about helping yo...

We often hear the word ‘narcissistic’ thrown around very loosely. There are various levels of meaning on the spectrum of narcissism and e...

Does a “no” today mean “no” forever? Absolutely not. For some people, hearing “no” means facing rejection that will indefinitely knock yo...

What inspires you most when thinking about purchasing a new home? Is it the neighbourhood, the new space you will enjoy, or future gather...

Does a “no” today mean “no” forever? Absolutely not. For some people, hearing “no” means facing rejection that will indefinitely knock yo...

Is it a conflict of interest to operate multiple businesses while working as a real estate agent? Many Realtors find that having a few no...

Whether you want to change careers, grow your own business, or buy a new home, change is required. Yet, change can feel uncomfortable and...

What inspires you when you wake up each day? What do you look forward to most? Thinking outside of our routines, even our new routines th...

Whether you want to change careers, grow a new division, or simply get your life moving in a new direction, change is required. Yet, chan...

Whether you want to change careers, grow your own business, or simply get your life moving in a new direction, change is required. Yet, c...

Leadership skills are a must in business and life. To be a leader, is to heighten your self-awareness and master your own emotions, somet...

With our period of drawn out social isolation, coupled with change in the way business is conducted, why not make the most of your electr...

We often hear about strong leadership skills in the workplace involving building great teams, motivating others and providing inspiration...

Sales reps are setting up virtual tours with Skype and Zoom to replace live showings. Due to the pandemic, new home buyers are faced with...

With our changing world, businesses have had to adapt. It is one thing to pick up the phone and prospect during normal times, and quite a...

Is there a right and wrong way to prospect in your quest for new business? How do you convert your leads into qualified prospects? In com...

Businesses sometimes work so hard on trying to establish new connections that they forget to attend to existing clients. However, if one ...