Delivering a workshop to a room full of sales reps is an interesting experience. As an “outsider” coming into an organization to teach persuasive presentation skills, it is shocking to see how some people react.
Senior sales reps feel entitled to tune you out, challenge your points and even make wise remarks. Others in the room simply sit and watch the dynamic take place. And finally, there is a small percentage of people who choose to be present and actually learn something new.
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